Day 8 Task 02 UX flow

Task 02. Review member functions from a user perspective

By analyzing the membership registration and login process from the user's perspective, we remove barriers to leaving.

Task 02 Task 02 Review of membership functions from a user perspective Practice guide

📥 Practice Input

  • day8_signup_spec.md

💾 Practice output (Output)

  • day8_ux_improvement_report.md

1. Story and practice background

We conducted in-house testing ahead of the launch of the service. However, the membership registration completion rate was only 10%. When we traced the cause, we found that in addition to email and password, there were a total of 12 required fields in the registration form, including 'zip code search', 'detailed address', 'recommender ID', and 'select preferred hobby'. The bigger problem was that if a user made a typo even by one character while entering the password confirmation, the screen would be refreshed and all previously entered emails and nicknames would be reset. Tired users left the service, saying, “I will break my head while signing up.”

2. Learning objectives

  • In the multi-step form structure of membership registration, factors that increase user cognitive fatigue can be found from the user's perspective.
  • The login and sign-up steps can be designed separately at a later point in line with the progressive onboarding technique.
  • Screen connection flow and state recovery requirements can be described in the improvement report so that previously written content is preserved in the event of an error.

3. Codex AI prompt card

Copy and paste the prompt below into the AI question and answer window of Codex Client and receive guidance.

By analyzing the provided membership registration specification `day8_signup_spec.md`, please point out 3 usability impediments that regular users signing up for the first time will encounter. Also, please suggest an improvement report (User Flow Report) to reduce the number of input forms and prevent password resets in case of errors.
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